Google Ads Suspension Recovery Case Studies

Franchise advertiser with two previously rejected appeals and incomplete documentation of its relationship with the established brand.

The franchise authorisation and relationship with the brand had not been adequately documented.

Franchise agreement information, written authorisation and franchise disclosure information were added and organised for the appeal.

A high-severity suspension was compounded by a second account and a mismatch between the account and business identity.

The existing account had six failed appeals and multiple infrastructure and entity-matching issues.

A clean account structure was built with entity-matched branding, verification documents and corrected website information.

Tourism operator suspended while Google required evidence supporting the legitimacy of the business and its tourism operations.

Three previous appeals had been submitted with the wrong type of certification document.

The correct state tourism department Certificate of Recognition was identified and referenced in the recovery submission.

The advertiser promoted multiple real estate brands while operating as an authorized channel partner rather than as the owner or developer.

The account structure and landing pages did not clearly establish authorization for every advertised brand. Contradictory template language also created additional risk.

Authorization documentation was collected, advertiser disclosures were added, business registration details were clarified, and outdated boilerplate language was removed from the affected pages.

A wellness centre operating under a recognized franchise brand had its Google Ads account suspended after a previously self-filed appeal was rejected.

The brand relationship was genuine and independently verifiable, but the website did not clearly disclose or evidence the affiliation. Unsupported marketing and health-outcome claims also created additional compliance risk.

Disclosure language was added, unsupported superlative and absolute health claims were addressed, and the live website was independently checked before the re-appeal.